Hospitality
Restaurants, bars, hotels — what's changing in the UK hospitality merchant base.
Hotels lose up to 20% of room revenue through OTA gaps, Net Affinity finds
UK hotels are losing up to a fifth of room revenue on some bookings through OTA commissions, rate discrepancies and distribution gaps. The pressure is pushing operators toward.
Modulr gets direct CHAPS access, first non-bank across all three UK schemes
Modulr is now the only non-bank PSP with direct access to Faster Payments, Bacs and CHAPS, settling at the Bank of England. For payment vendors selling into hospitality, that.
Mobile wallets now reach 65% of UK adults as cash falls to 8% of payments
UK Finance data shows 65% of adults registered for mobile payments in 2025, up from 57%, while cash fell to 8% of all payments. Vendors selling POS and payment tech into.
Stripe's $7bn OpenRouter deal and Square's SMB finance push
Stripe agrees a $7bn AI acquisition while Square tightens payments, banking and credit integration. Both moves reset what hospitality tech vendors are competing against.
RCS messaging surges 300% for UK hospitality brands, Infobip data shows
Infobip's Messaging Trends Report 2026 finds RCS adoption up more than 300% in UK travel and hospitality, while SMS still grew 22%. Vendors selling engagement tools need to map.
Yuno Raises $45 Million to Push In-Person Payments Into UK Hospitality
The payments platform will extend beyond ecommerce into in-person transactions, putting new pressure on POS and payments vendors selling into UK venues.
Mews Secures First Hospitality OS E-Money Licence Across the EEA
Mews has been granted an Electronic Money Institution licence by De Nederlandsche Bank, the first held by a hospitality operating system in the European Economic Area. The move.
Wingstop pushes for 4am licence in Northampton as late-night fast-food hours stack up
Wingstop wants its Northampton site open until 4am daily, joining a stretch of chains already trading past midnight on The Drapery. For vendors, extended hours mean new tech.
Two Companies Now Process Most UK Hospitality Payments. That Changes Who You Can Sell To.
Global Payments' Worldpay deal made it the UK's largest acquirer. Adyen made its first acquisition in twenty years. As UK hospitality payments consolidate, the data advantage is shifting to the…
A 10% VAT cut would change who you sell to, not just how much they spend
UKHospitality wants a permanent 10% VAT rate. Around 100,000 jobs gone since the 2024 Budget, two venues closing daily. Either outcome changes the maths for anyone selling into hospitality.
We've Got Too Much Data: What a Pub Group's IT Director Just Admitted About Hospitality
Heartwood's IT director says hospitality has too much data. The same failure kills outbound: unverified volume isn't pipeline, it's a research job.
Selling To UK Restaurants: A Data Layer Problem
The standard B2B sales stack assumes buyers live on LinkedIn. UK hospitality owner/operators don't. The numbers on what that costs vendors trying to sell into the sector.